Email southcharlotte_matthews@fit4mom.com to change the status of your membership. All requests need to be received in writing 5 business days before the next payment is due. Once payment processes, we are unable to offer refunds.

Memberships can be placed on hold for a maximum of 6 months. Holds are subject to a $10 charge per month, with exception of maternity leave. Maternity leave holds are not charged a hold fee. Our system auto prorates payments so no paid membership is lost.